Careers

Position: Education Coordinator
Type: Full time

COMPANY DESCRIPTION

Western Spirit: Scottsdale’s Museum of the West A 501(c)(3) non-profit Western Spirit: Scottsdale’s Museum of the West is a premier, award-winning cultural institution situated in Old Town Scottsdale, Arizona. Established in January 2015, the museum resides on the historic grounds of the Loloma Transit Station (N Marshall Way and E 1st St). With a sprawling two-story layout encompassing 55,000 square feet, the museum showcases the art, culture, and rich history spanning 19 states in the American West, Western Canada, and Mexico. Former Scottsdale mayor Herb Drinkwater (1936-97), who served from 1980-1996, envisioned the museum, which became a reality through the City of Scottsdale’s ownership and the dedicated operation by Scottsdale Museum of the West, Inc., a non-profit organization established in 2007. Our Mission Scottsdale’s Museum of the West boldly immerses guests in the unique story of the Greater Western region, illuminating the past to better shape our future.

POSITION SUMMARY The Education Coordinator is responsible for planning, organizing, and executing all aspects of youth educational programs and services including cultivating and maintaining relationships with school districts and administrators. The Education Coordinator assists in creating and providing high-quality learning programs for school children and teens along with marketing across Maricopa County and the state to schedule education school programs over the entire school year.

ESSENTIAL FUNCTIONS
• Serve as Museum’s main point of contact and coordinate all school tours, collaborating with Director of Finance for billing
• Execute the strategic plan for educational school tours, lessons and activities, rotation schedule and recruitment of volunteers to help during school tours
• Implement education lessons, activities, and projects
• Assist with development, planning, implementation, and evaluation of educational programs
• Assist with marketing Western Spirit educational programs across the state of Arizona
• Collaborate with Program Coordinator to manage volunteer and docent scheduling for school tours and, with assistance from Director of Education, resolve scheduling problems
• Represent the Museum at community events and/or meetings; promote new and existing school programs
• Assist with the development and production of education content and education outreach materials (brochures, pamphlets, PowerPoint presentations) for distribution on the website, in workshops, and at events
• Assist with the development and implementation of objectives as well as short- and long-range planning for education outreach activities
• Work with and support individuals with developmental disabilities
• Assist the Director of Education to ensure that the Museum provides curriculum and standards-based, child-centered educational programs to pre-K-12 school groups and to strive to be a leader in the provision of quality professional development opportunities for educators

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
• Bachelor’s degree in education, communications, museum studies, art history, or related field (preferred) or equivalent experience
• Minimum of 2-3 years of experience working in education, programming, and/or administrative support, preferably in an art or Museum setting or arts environment
• Experience with Microsoft Office Suite (Excel, Word, Power Point, etc.)
• Passion for museums, art, history (preferred) Competency Statement(s)
• Ethical – Ability to discern and carry-out actions that are honorable, principled and respectable for the company.
• Communication, Oral – Ability to communicate effectively with others using the spoken word.
• Communication, Written – Ability to communicate in writing clearly and concisely. Excellent proofreading skills. Writing samples required.
• Interpersonal – Ability to get along well with a variety of personalities and individuals.
• Motivation – Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Time Management – Ability to utilize the available time to organize and complete work within given deadlines.
• Organization – Must be organized and detail oriented to efficiently execute and manage a variety of project simultaneously.

WORK SCHEDULE
The Museum is open 6-7 days per week, depending on the season. Therefore, the work schedule is generally a 5-day work week from 8:30am – 5:00pm. However, a flexible work schedule or additional work hours will be necessary to meet the requirements of this job position, which will encompass some evening and weekend hours.

PHYSICAL/MENTAL/SENSORY DEMANDS
The work environment is a climate-controlled art museum with display galleries, standard offices, museum shop, and other non-public spaces. Work is performed almost entirely indoors with occasional time in outdoor spaces.
While performing the duties of this job, the employee is frequently required to receive oral and written instructions in English and to clearly communicate in English in person, over the telephone, through email and through other electronic means. The employee is required to move about their work area, between galleries and storage areas, ascend and descend stairs; and stand and/or sit for extended periods of time. The employee is occasionally required to lift, drag and/or move up to 30 pounds unassisted. The employee is required to identify, observe, and assess visually and comply with Museum health and safety-related protocols.
Reasonable accommodation may be made to enable qualified individuals with different abilities to perform the essential functions to the extent the Western Spirit may do so without undue hardship. The term “qualified individual with different abilities” means an individual who with or without reasonable accommodation can perform the essential functions of the position.

BENEFITS
The Museum provides a comprehensive program of benefits that includes:
• Paid time-off and holidays
• Medical, dental & vision insurance
• Short Term/Long Term Disability insurances
• Retirement Plan

INTERESTED APPLICANTS
We are committed to an inclusive workplace and actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex (including pregnancy), sexual orientation, veteran status, or any other protected status.
Please send a resume and cover letter addressed to Shannon Barrett, Director of Human Resources and Finance at sbarrett@westernspirit.org. Submissions will be reviewed and considered as received.

Position: Guest Services Associate
Type: Part time

POSITION SUMMARY

We are looking for highly organized candidates with excellent communication skills for the position of Guest Services Associate. Guest Services Associates are responsible for providing front desk and retail services to guests, undertaking various administrative duties.
The ideal Guest Services Associate will have tremendous enthusiasm while greeting guests upon arrival and making them feel welcomed. They will facilitate retail sales, admission to the Museum, event and membership sales and answer inquiries for information regarding the Museum’s mission, history exhibits, events and programs. Availability needed daytime including weekends and occasional evenings.

ESSENTIAL FUNCTIONS
• Provide extraordinary customer service to guests in person, online and over the phone.
• Process retail sales, general admissions, membership sales, and donations to the Museum in person and over the phone.
• Perform Museum store and front desk opening and closing functions.
• Handle cash and credit card transactions.
• Assist with restocking, cleaning, and merchandising in the Museum store and inventory storage areas.
• Coordinate with staff management.
• Provide information to guests on various matters such as exhibitions, membership, and local area information.
• Diffuse conflict or tense situations with guests.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
• High school diploma or GED
• Customer service and cash handling experience preferred
• Exceptional interpersonal skills
• Excellent written and verbal communication
• Good time management and organizational skills in a seasonally high volume, fast-paced work environment
• Patience and good listening skills
• Ticketing System (Tessitura) experience preferred (training available
• Ability to work a flexible schedule, including weekends and some holidays and evenings, as needed
• Passion for customer service, museums, art, history (preferred)

WORK SCHEDULE
The Museum is open 6-7 days per week, depending on the season. Part-time schedule will include weekends but for remaining hours negotiable based on mutual need. Flexibility to work weekend and occasional evening hours due to events or evening hours the Museum is offering is required.

PHYSICAL/MENTAL/SENSORY DEMANDS
The work environment is a climate-controlled art museum with display galleries, standard offices, museum shop, and other non-public spaces. Work is performed almost entirely indoors.
While performing the duties of this job, the employee is frequently required to receive oral and written instructions in English and to clearly communicate in English in person, over the telephone, through email and through other electronic means. The employee is required to move about their work area, between galleries and storage areas, ascend and descend stairs; and stand and/or sit for extended periods of time. The employee is occasionally required to lift, drag and/or move up to 30 pounds unassisted. The employee is required to identify, observe, and assess visually and comply with Museum health and safety-related protocols.
Reasonable accommodation may be made to enable qualified individuals with different abilities to perform the essential functions to the extent the Western Spirit may do so without undue hardship. The term “qualified individual with different abilities” means an individual who with or without reasonable accommodation can perform the essential functions of the position.

INTERESTED APPLICANTS
We are committed to an inclusive workplace and actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex (including pregnancy), sexual orientation, veteran status, or any other protected status.
Please send a resume and cover letter addressed to Shannon Barrett, Director of Human Resources and Finance at sbarrett@westernspirit.org. Submissions will be reviewed and considered as received.

If you would like us to keep you in mind for future openings, please email your resume to: info@westernspirit.org